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hashkajshdk · ‎10-09-2023

I try to top up via web top up and it tells me to log in when I'm already logged in, then it says it can't find my account and to click here and redirects me to my o2 where I am logged in. This happens everytime I want to top up and I am unable to to up as a result. Can anybody help?

MI5 · ‎10-09-2023

@hashkajshdk

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG).

Other ways to top up here Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.