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Top up didn’t work

JCS
Level 1: Joiner
  • 1 Posts
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I did an online top up & have a confirmation email & the money went from my credit card but the balance never appeared on my phone, can't find anywhere online or in my O2 where I can contact anyone apart from going to a store which I am unable to do

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jonsie
Level 94: Supreme
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You are on a big bundle tariff

Your payment is taken in exchange for data, unlimited minutes and texts which last 30 days until your next top up

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