Solved: Top up credit

Lewon94 · ‎18-03-2019

Use top up 10

Cleoriff · ‎18-03-2019

@Lewon94

All other ways to top up are here

https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

Welcome to the forum.

Veritas Numquam Perit

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MI5 · ‎18-03-2019

@Lewon94 this isn't O2 here so you may need to contact customer service on 4445

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎18-03-2019

@Lewon94

All other ways to top up are here

https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

Welcome to the forum.

Veritas Numquam Perit

jonsie · ‎18-03-2019

Possibly a promotion query?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎18-03-2019

'twas my first thought @jonsie "free10" I believe which was getting resolved by CS having to add it manually to customers accounts?

https://www.o2.co.uk/termsandconditions/rewards/o2-pay-and-go-10-pound-extra-credit-offer-terms-and-...

https://community.o2.co.uk/t5/Pay-As-You-Go/10-extra-credit-when-you-top-up-10/td-p/1127823

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-03-2019

@MI5 wrote:
'twas my first thought @jonsie "free10" I believe which was getting resolved by CS having to add it manually to customers accounts?
https://www.o2.co.uk/termsandconditions/rewards/o2-pay-and-go-10-pound-extra-credit-offer-terms-and-...
https://community.o2.co.uk/t5/Pay-As-You-Go/10-extra-credit-when-you-top-up-10/td-p/1127823

Yes, incorrectly posted as fixed way back.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎18-03-2019

Indeed......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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