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Top up balance

12345678
Level 1: Joiner
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I just top up my phone with £25.00 and received a message from O2 saying hat my balance is now £14.61

HOw can that be?

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MI5
Level 94: Supreme
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@12345678 

Some credit will be taken to buy your bundle allowances. 

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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