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on 28-02-2021 11:18
Yesterday I topped up my account with £10 and I received an email confirming it had been done. Today I checked online on MyO2 and it's still showing the old pre-top up balance. Can anybody help?
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on 28-02-2021 11:25
Which tariff are you on?
If on a bundle, the credit is used to buy allowances on your anniversary date.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
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on 28-02-2021 11:25
Which tariff are you on?
If on a bundle, the credit is used to buy allowances on your anniversary date.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 28-02-2021 13:45
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on 28-02-2021 13:45
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on 28-02-2021 13:53
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on 28-02-2021 13:53
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-04-2021 23:38
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on 21-04-2021 23:38
hello, how does one stop auto-renewing the big bundle? thx
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on 21-04-2021 23:59
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on 21-04-2021 23:59
Hi @Jozzysays
Veritas Numquam Perit

