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Three ways

Aaliyah
Level 1: Joiner
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on ‎09-09-2020 13:18

on ‎09-09-2020 13:18

I can never merge calls, when ever I’m on the phone and someone calls me it goes straight to voicail
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MI5
Level 94: Supreme
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on ‎09-09-2020 13:27

on ‎09-09-2020 13:27

@Aaliyah 

You need to get it enabled by customer service first https://community.o2.co.uk/t5/Apple/Merge-Calls/m-p/1107340#M159359

Contact numbers for O2 here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎11-09-2020 13:36

on ‎11-09-2020 13:36

Hi @Aaliyah , how are you getting on today? It would be great to hear if you managed to get this working and if you have any additional questions? slight_smile

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