Solved: Re: This needs fixing asap O2!

Kellygourlay11 · ‎24-01-2022

Hi

I have gone to top up over 2 hours ago , as I work from home and buy data to use for work. And due to there being a error or technical issue I can't top up anyway! I'm 2 hours late for work and I'm having to stand down the road to use wi-fi from a pub to write this, as I can't top up! O2 this needs sorting asap, O2 shops are closed now to go in and top up. I'll be moving networks after this month, I can't put myself through this I need a reliable network and this isn't one.

MI5 · ‎24-01-2022

@Kellygourlay11

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎24-01-2022

@Kellygourlay11

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

This needs fixing asap O2!

Money taken yet phone not topped up!

wifi calling

Cancel my rolling plan

Pay g transfer to pay m

Change providers with same number