Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Pd1
Level 1: Joiner
Posts: 1
Registered: ‎22-04-2019
Accepted Solution

Texting international countries

I can't text family in the Republic of Ireland from Scotland on my iphone se. I have £10 credit on my phone but the text still won't send with wifi or not. I am a O2 pay as you go customer. Any ideas?

Posts: 87,561
Topics: 530
Solutions: 11,118
Registered: ‎04-04-2012

Re: Texting international countries

[ Edited ]

@Pd1 

Can you use iMessage over WiFi as this just uses data?
Also make sure you are using the correct number format.

00353 and drop the first zero of their number.

Another thought, is the credit showing as credit or did it buy a bundle?

You will need actual credit to send international sms messages, but iMessage and Whatsapp messages will be free over a data connection.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,007
Registered: ‎18-04-2018

Re: Texting international countries

Hi @Pd1, and welcome to the forum Wave

 

Did you manage to text your family in the end? There are some suggestions that might help above, please let us know if either worked or if you need some more help!

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature