on 26-04-2020 09:13
Took out PAYG in August. Still in credit as rarely used. Now o2 sending text to say they are trying to collect a payment. Credit card details will be different from when I paid but why do they want to collect money anyway??
on 26-04-2020 09:29
Sounds like a different version of a scam being used for pay monthly customers @Trev41
You could call O2 or use live chat as it's back on today. (I've used it)
All numbers are in this guide
Guide: Coronavirus Community Help and Support
If it is a scam then follow this advice....
Forward the text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
Veritas Numquam Perit