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Text Charges.

RayL
Level 1: Joiner
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Hello The O2 website says that texts in the uk cost 15p. I am being charged 30p why is this?

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MI5
Level 94: Supreme
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@RayL 

1 text is 160 characters. If you send over that it will be 2 texts.

Emojis also count as characters and can take up 90 per emoji.

Also, cost vary by tariff, so check your MyO2 for costs relating to your tariff https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151970 Posts
  • 651 Topics
  • 28885 Solutions
Registered:

@RayL 

1 text is 160 characters. If you send over that it will be 2 texts.

Emojis also count as characters and can take up 90 per emoji.

Also, cost vary by tariff, so check your MyO2 for costs relating to your tariff https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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