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Termination

XX1
Level 1: Joiner
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19 January 2021 I ordered anO2 sim 12 M. On the 20th May I changed supplier to Vodaphone and they assured me that they would inform you of my situation.This has obviously not happened as on checking my accounts I notice you are still taking £30 monthly.The payments involved are 04/06,18/07,04/08, and 26/08.I would hope you can see your way clear to refund me with All payments as Vodaphone were responsible for the ongoing problem.

 

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MI5
Level 94: Supreme
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@XX1 

How to cancel here Guide: Cancelling Your Contract 

You should have used your STAC or PAC to close the contract when you moved.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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