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on 10-06-2024 15:04
I’m trying to buy my £20 rolling plan tarrif with my £20 balance but it’s not letting me it’s telling me to enter card details even though I have enough in my balance to pay it
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on 10-06-2024 15:07
Rolling plans don't renew from balance.
Pay As You Go: Introducing "Rolling Plans"
You need to switch to a bundle to use credit to top up and switch back to a rolling plan after it's used up.
You can switch in your MyO2.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
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on 10-06-2024 15:07
Rolling plans don't renew from balance.
Pay As You Go: Introducing "Rolling Plans"
You need to switch to a bundle to use credit to top up and switch back to a rolling plan after it's used up.
You can switch in your MyO2.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

