cancel
Showing results for 
Search instead for 
Did you mean: 

Tariff

Leighton
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
If I have a balance /tariff of £17 Does that mean that is what will pay for my top up next month
Message 1 of 5
507 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@Leighton 

You top up for whatever amount your bundle requires, £10, 15, 20 30 etc.

If you have a balance of £17 and your requirement is less, it will come form your balance, but you will have to top up your balance if your bundle is a higher cost.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 5
490 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@Leighton 

You top up for whatever amount your bundle requires, £10, 15, 20 30 etc.

If you have a balance of £17 and your requirement is less, it will come form your balance, but you will have to top up your balance if your bundle is a higher cost.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
491 Views

Leighton
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
So if I am on a £10 top up bundle but have £17 Balance tariff would it take it out of the tariff
Message 3 of 5
485 Views

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@Leighton wrote:
So if I am on a £10 top up bundle but have £17 Balance tariff would it take it out of the tariff

@Leighton 

Yes, that is correct.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 5
481 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Good morning @Leighton Happy Friday and welcome to our community! slight_smile 

Looks like you got helpful advice above so hopefully you're all sorted. Let us know if you need any additional information anytime.

Message 5 of 5
439 Views