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Tony37 · ‎26-10-2022

Have setup and changed the tariff to £10 rolling 10gb(which should be 20gb as per offer in store), the data is still showing 7gb

MI5 · ‎26-10-2022

@Tony37

The change will happen at the next anniversary date and the extra data will be added automatically assuming you have £10 credit ready at the renewal date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

TallTrees · ‎26-10-2022

Hi there @Tony37

Welcome to the o2 Community forum

Look in Myo2 bolt on it's probably there as a bolt on.

Best wishes TallTrees

HAPPINESS IS BEE SHAPED

MI5 · ‎26-10-2022

@Tony37

The change will happen at the next anniversary date and the extra data will be added automatically assuming you have £10 credit ready at the renewal date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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