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Tariff change

Jess79
Level 1: Joiner
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on ‎06-01-2021 20:39

on ‎06-01-2021 20:39

I went to change my sons pay as u go classic tariff to a big bundle £15 a month.
It processed then said it would not start till April 2038.
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MI5
Level 94: Supreme
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on ‎06-01-2021 20:42

on ‎06-01-2021 20:42

@Jess79 

That's a common glitch.

It will change on his next anniversary date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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on ‎06-01-2021 20:42

on ‎06-01-2021 20:42

@Jess79 

2038?

I think you need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 4445, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

Veritas Numquam Perit

Girl in a jacket
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