Tariff change

[Farah]

Hi! I want to change my tariff from £20 to £10, I’ve topped up my balance but tariff is not activating. 
please help!

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 4445