TOPPING UP ONLINE

[AMARACHI]

i am unable to complete topping up of my phone. I get so far then i see this message--''waiting for an available agent'' What on earth is going on. I have never before encountered this waiting for an agent!!!!

[Cleoriff · Accepted solution]

@AMARACHI

Probably all busy after yesterdays outage

Other ways to top up here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

It may be far quicker for you to purchase a voucher for now

[Marjo]

Hi @AMARACHI, how are you doing with topping up at the moment? Did you manage to do this in the end as it's been a few days since you posted? Any help from the above information from @Cleoriff?