Swop from o2 pay as you go to monthly

[CharlotteBly]

My son has pay as you go on o2 and I’ve just signed up for a pay monthly sum for him which has arrived but I want to keep his pay as you go number. I don’t think I use a pac number for this as same network??

[MI5]

@CharlotteBly 

You just call customer service to migrate the number.

Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Edit due to link not posting, again.....

[Cleoriff]

@MI5 

All numbers to call are in this guide Guide: Coronavirus Community Help and Support 

and here Guide: How to find help & contact O2 

[MI5]

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@Cleoriff wrote:

@MI5 

All numbers to call are in this guide Guide: Coronavirus Community Help and Support 

and here Guide: How to find help & contact O2 

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Cheers......

It keeps doing that!

Another bug like your disappearing pictures