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Switching to sim only monthly plans

AlanGrice
Level 1: Joiner
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Hi, I'm thinking of switching from pay as you go to one of the sim only monthly payment deals. I currently have credit on my phone and I'm wondering what will happen to this if I do switch. Is there any way of using this or carrying it over to my new plan.

 

Thanks, Alan

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O2Lorna
O2 Support
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The credit will be moved over and show on your 2nd bill as a credit.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
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Marjo
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Hi @AlanGrice , just wanted to check how you're getting on since you last posted, as it's been a few days!

Looks like you got a clear answer above to your question but don't hesitate to come back to the community if you have any additional questions we could help you with at any point. slight_smile

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