This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Switching phone from Android to IPhone

Go to solution
Argentum
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎16-08-2022 19:36

on ‎16-08-2022 19:36

I am thinking of changing my current android phone to an iPhone 13 pro...Do I need a new SIM for the iPhone to access 4g/5g? I've heard that some people have had problems by just taking the old SIM and inserting it into the iPhone in that 4g is not showing on the iPhone...

Message 1 of 5
1,970 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Enlli
Level 69: Guiding Light
  • 9158 Posts
  • 72 Topics
  • 1835 Solutions
Registered:

on ‎16-08-2022 19:45

on ‎16-08-2022 19:45

The SIM should work but you may have to ask O2 to enable iData on your account.

If it makes you happy you can always pick up a replacement SIM from an O2 Shop

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 5
1,966 Views
4 REPLIES 4

Go to solution
Enlli
Level 69: Guiding Light
  • 9158 Posts
  • 72 Topics
  • 1835 Solutions
Registered:

on ‎16-08-2022 19:45

on ‎16-08-2022 19:45

The SIM should work but you may have to ask O2 to enable iData on your account.

If it makes you happy you can always pick up a replacement SIM from an O2 Shop

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 5
1,967 Views

Go to solution
MI5
Level 94: Supreme
  • 152167 Posts
  • 651 Topics
  • 28993 Solutions
Registered:

on ‎16-08-2022 19:58

on ‎16-08-2022 19:58

@Argentum 

Unless your current sim is 5g (new within the last 18 months) you will need a new sim to access 5g on the iPhone 13.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
1,963 Views

Go to solution
Argentum
Level 1: Joiner
In response to Enlli
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎16-08-2022 20:12

on ‎16-08-2022 20:12

Thank you for your reply. I assume that to enable idata is the same as to whether you are on PAYG or on a Contract? And what contact do I use to to enable this as this info does not seem to available anywhere in the FAQs or contact us section.

Message 4 of 5
1,955 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Argentum
  • 152167 Posts
  • 651 Topics
  • 28993 Solutions
Registered:

on ‎16-08-2022 20:22

on ‎16-08-2022 20:22

@Argentum 

There is no iData for PAYG so no point you calling.

Also, currently there is no 5g for PAYG although this may change.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
1,952 Views
0 Kudos
Top Kudoed Authors
View All
Top