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Swapping from pay as you go to contract

Tk58
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I have a pay as you go phone with £133 credit on,looking to swop to a contract phone. What happens to this if I go contract 

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Cleoriff
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Hi @Tk58 

They will transfer your credit over. (That's what  they did when I transferred from PAYG to contract)

https://www.o2.co.uk/upgrade/move-to-pay-monthly 

Hope that helps and welcome to the forum Welcome

.

Veritas Numquam Perit

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Cleoriff
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Hi @Tk58 

They will transfer your credit over. (That's what  they did when I transferred from PAYG to contract)

https://www.o2.co.uk/upgrade/move-to-pay-monthly 

Hope that helps and welcome to the forum Welcome

.

Veritas Numquam Perit

Girl in a jacket
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Tk58
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Thanks can I still keep my number

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Cleoriff
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@Tk58 

Yes just fill in this form when you get your new sim https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number/online-form 

Or you can ask Customer service to do it Guide: How to find help & contact O2 

Veritas Numquam Perit

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MI5
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@Tk58 

Your number will transfer across automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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