on 17-01-2021 14:54
My wifes old phone has an O2 mini SIM card and her new phone needs a nano SIM card. How can we get the mini Sim swapped to a nano SIM?
Solved! Go to Solution.
on 17-01-2021 14:58
Check if the centre can be pushed out, otherwise it's a call to customer service @VanMildert
If You need to call O2.
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
on 17-01-2021 14:58
Check if the centre can be pushed out, otherwise it's a call to customer service @VanMildert
If You need to call O2.
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.