Solved: Stopping the O2 contract marketing texts

Anonymous · ‎10-05-2018

I know O2 would prefer that customers are on contract PAYG suits me fine for my level of usage and it would cost me more to run it on sim only (I know as I've tried)

I don't mind getting the odd text about O2 services and PAYG related stuff but is there anyway to stop just the contract marketing texts?

MI5 · ‎10-05-2018

Go into your choices in your MyO2.

You'll need your phone to receive a confirmation text too now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-05-2018

Go into your choices in your MyO2.

You'll need your phone to receive a confirmation text too now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-05-2018

They have a sneaky habit of not letting you change them either by various means

Cleoriff · ‎10-05-2018

They are ok if you remember to SAVE preferences.....until the next time they upgrade the website

Veritas Numquam Perit

pgn · ‎10-05-2018

Ah, y'see - this is *why* they actually need that info (I chanced upon this today, after they'd sent a txt to my phone to let me get into the privacy settings part of my profile...!)

https://www.o2.co.uk/sites/default/files/o2_assets/OGUN17078_O2_GDPR_PRESENTATION_Film1_PR0010_2.mp4

Links to O2 Social Media Team here

O2

Stopping the O2 contract marketing texts

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