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Level 1: Joiner
Posts: 1
Registered: ‎29-03-2020

Stop o2 adverts

[ Edited ]

I have 2 contract phones from o2 and a pay as you go tablet, my problem is I constantly get messages on pay as you go to change it. I dont not want contract on my tablet I use wifi most of time, and maybe send a message once a month. Message asks me to phone them to stop ads but it's a tablet and not used for calls. Do I have to change my network from o2 to stop daily adverts from o2 on my tablet as you cant text them to stop ads.

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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Stop o2 adverts

@Stop-ads 

You can change your contact preferences in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,287
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Stop o2 adverts

Untick everything in the preferences and I'm sure there is a short number to reply STOP.

Highlighted
Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Stop o2 adverts

choices.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)