Still waiting for my account to come back

[danbottomburp]

So i ported my number from Three over to O2 about 6 days ago, while i was waiting for my number to be ported my account worked fine, i could monitor my credit and what was being charged via the MyO2 app but since my number was ported everything is dead

Tells me i dont have an account, MyO2 doesnt work! 

The website says i dont have a number etc etc 

Phone customer servcie and they said it can take a few days,well its been 6 now 

Is there anything i can do to get things to work  ? 

Ridicolous service so far.

[Cleoriff · Accepted solution]

@danbottomburp

Other than rebooting your phone regularly, its only customer service who can help with this. Keep on at them. They may need to reset your account https://www.o2.co.uk/contactus

[MI5]

I had this once a while back and it turned out a new account had been created for the ported number under a different login.