This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Spending limit

LJ27
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎28-06-2023 18:22

on ‎28-06-2023 18:22

Hello, Is there a way for me to turn off the daily spending limit as it only gives me around 10 minutes of using my data before it turns it off and I have a long trip in a few days and need my data the whole day incase of an emergency, problem etc.

Message 1 of 5
1,423 Views
0 Kudos
4 REPLIES 4

jonsie
Level 94: Supreme
  • 97968 Posts
  • 616 Topics
  • 7241 Solutions
Registered:

on ‎28-06-2023 18:47

on ‎28-06-2023 18:47

contact customer service

Guide: Spend Caps & Charge to Mobile on O2 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 5
1,416 Views

MI5
Level 94: Supreme
  • 154011 Posts
  • 657 Topics
  • 29394 Solutions
Registered:

on ‎28-06-2023 19:10

on ‎28-06-2023 19:10

@LJ27 

You've posted in PAYG. Is that correct? 

If so, what do you mean by daily spending limit as there are no limits on PAYG other than available credit.

Maybe it's something you have set in your phone settings?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
1,410 Views

MK44
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎08-07-2023 03:35

on ‎08-07-2023 03:35

mine is doing the same and i have pay and go. did you figure it out? 

Message 4 of 5
1,326 Views
0 Kudos

pgn
Level 78: King of Kings
In response to MK44
  • 43091 Posts
  • 258 Topics
  • 1883 Solutions
Registered:

on ‎08-07-2023 07:26

on ‎08-07-2023 07:26

@MK44 wrote:

mine is doing the same and i have pay and go. did you figure it out? 

@MK44 - did you see the response on your other post?

 

https://community.o2.co.uk/t5/Pay-As-You-Go/web-daily-limit/m-p/1631687/highlight/true#M30589

 

@LJ27 - the link above may help you too, as pointed out further up this thread:

1000004128.png

 

|-- O2 Social Media Team via Facebook Messenger
NoAccountAccess

O2CommunityAward


Message 5 of 5
1,311 Views
0 Kudos
Top