Spend cap increase

[Aaliyah11111113]

How do I increase my monthly spend cap xx

[Cleoriff · Accepted solution]

Hi @Aaliyah11111113 

You need to contact O2.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Guide: Spend Caps & Charge to Mobile on O2 

[Jac66]

I increased my spend cap on Sat afternoon, I am aware it can take up to 24hrs to take effect. However we are 5 pm Monday. Are weekends excluded from the 24 hours ? 

[Enlli]

Most changes don't happen weekends.

Contact them again if worried 

[Jac66]

I will see if it changes tomorrow, if not I will contact them again. many thanks