Spam text message

[EMcG]

O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: <link removed>

Received the above as a text message. Was busy at work & wasn’t paying attention and clicked link. Link is very similar to 02 asking for login details.

Please escalate

[MI5 · Accepted solution]

@EMcG 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[Bambino]

@EMcG  Please remove the link to the scam site so no one else clicks on it by mistake. In the upper right corner go to Options, then Edit Reply.

[Martin-O2]

Thanks for taking the time to report this @EMcG. As mentioned above never click links like this and always manage your account using the My O2 app. 

[thefatcats]

I too have received this message:

O2:We were unable to process your latest bill. In order to avoid fees, update your billing information via:

Telephone number: 07470870408

[MI5]

@thefatcats 

Follow the same advice.

Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[thefatcats]

Thanks, have done so.

[Sophia903]

What do I do if I have clicked into the link?

[jonsie]

---

@Sophia903 wrote:
What do I do if I have clicked into the link?

---

Nothing to do as long as you didn't enter any details

[Sophia903]

I have entered my log int detail and my billing address. But I have changed my password as soon as I realised it is a scam. I know it sounds stupid. And I wonder if there is malware thats gonna hack my phone. Thank you for your time