Solved: Re: Simcard blocked - Page 2

Javi41 · ‎01-02-2018

Dear O2

I've had serious problems with the signal since today shows me Technical problems and Simcard Blocked. My cell phone is a Blackberry Q5 OS 10 put out Simcard turn off the cell phone then it works and finally all the time it's blocked

I hope you can help me asap. Greetings

MI5 · ‎07-02-2018

Oh dear.
Sorry for your problems. So you need to carry 2 phones or get one dual sim phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Javi41 · ‎07-02-2018

Confirmed. I work in Newham and that coverage is dead. This morning was to WhiteChapel and the city, the same! But Wimbledon works perfectly. Thanks for your time 👍

MI5 · ‎07-02-2018

All the best mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Javi41 · ‎07-02-2018

Hey! I am going to buy Giff Gaff a countrywoman from Spain recommended today! A million thanks. 👍

MI5 · ‎07-02-2018

giffgaff won't help you mate as it uses the same O2 network.
Try EE or Three networks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Javi41 · ‎07-02-2018

You are quite right. I'll EE and Vodafone as well. Thanks!

MI5 · ‎07-02-2018

Vodafone share masts with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎07-02-2018

Very limited options it would seem.....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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