on 01-02-2018 23:40
Dear O2
I've had serious problems with the signal since today shows me Technical problems and Simcard Blocked. My cell phone is a Blackberry Q5 OS 10 put out Simcard turn off the cell phone then it works and finally all the time it's blocked
I hope you can help me asap. Greetings
Solved! Go to Solution.
on 07-02-2018 20:27
on 07-02-2018 20:27
Hey! Yes I am! It's very weird I live in Wimbledom and the sign works then when I go to work to Newham it doesn't works, only emergency callings. A crazyness
02-02-2018 00:17 - edited 02-02-2018 00:22
02-02-2018 00:17 - edited 02-02-2018 00:22
@Javi41 you may need a new sim. You can order one online or pop into your local O2 shop and they will replace it. Another thing to check is if you have mast problems in your area?https://status.o2.co.uk
Veritas Numquam Perit
on 02-02-2018 06:20
on 02-02-2018 06:20
on 02-02-2018 14:05
on 02-02-2018 14:05
@Javi41 This is a customer to customer forum. Not O2. Please take a look at the links provided in the two posts above, or contact Customer Service: https://www.o2.co.uk/contactus
on 05-02-2018 10:39
on 05-02-2018 10:39
Hey @Javi41 how are you getting on with this issue? Are you still having difficulties?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 07-02-2018 20:25
on 07-02-2018 20:25
Hi! I am sorry and I appreciate your advice. And how also I am customer like you must say what the problem has not been resolved. This company has serious technical problems with its coverage 😣 I apologises
on 07-02-2018 20:27
on 07-02-2018 20:27
on 07-02-2018 20:27
on 07-02-2018 20:27
Hey! Yes I am! It's very weird I live in Wimbledom and the sign works then when I go to work to Newham it doesn't works, only emergency callings. A crazyness
on 07-02-2018 20:31
on 07-02-2018 20:31
on 07-02-2018 20:32
on 07-02-2018 20:32
Hey
I went to the store what is near Wimbledon station where bought Simcard and noticed very indifference they only told: you have to buy a new telephone and me? Yes I have but in another company because I just got a job! It works only in Wimbledon and other areas doesn't ...truly disaster!