Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Level 1: Joiner
Posts: 2
Registered: ‎03-03-2019
Accepted Solution

Sim swap and tariff

Hi, I have recently got a new phone and need to change the sim in order for it to fit. I am aware that I can perform a sim swap to keep the same number. Will this also enable me to keep the same tariff that I am currently on?

Thank you.
Highlighted
Posts: 70,313
Topics: 674
Registered: ‎14-01-2013

Re: Sim swap and tariff

[ Edited ]

Hi @Professor 

Changing the sim and phone won't affect your tariff at all.

I have done the same thing a couple of times.

If you are anywhere near an O2 shop it would be easier for you to pop in there. The process will be completed before you walk out of the shop usually.

 

Best of luck and welcome to the forum.Welcome

*The Game Is On*


Level 63: Greatness Assured
Posts: 12,214
Registered: ‎31-03-2010

Re: Sim swap and tariff

@Professor  There's a guide here as well, but if you have an O2 store nearby, @Cleoriff 's suggestion is the easiest, and has the least chance of anything going wrong.

https://community.o2.co.uk/t5/How-to-Guides/Sim-Swap-a-mini-guide-2017-update/ba-p/1060675

I DO NOT WORK FOR O2

Level 1: Joiner
Posts: 2
Registered: ‎03-03-2019

Re: Sim swap and tariff

Thanks for your reply. I was hoping that would be the case! I might pop into an O2 store then if that would be easiest.

Thanks again and thanks for the welcome!
Posts: 70,313
Topics: 674
Registered: ‎14-01-2013

Re: Sim swap and tariff


@Professor wrote:
Thanks for your reply. I was hoping that would be the case! I might pop into an O2 store then if that would be easiest.

Thanks again and thanks for the welcome!

@Professor 

It will be far quicker and less bother for you. 

Best of luck. wink

*The Game Is On*