Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Level 1: Joiner
Posts: 2
Registered: ‎04-01-2021

Sim card

My sim card not working in Lithuania. Maybe somebody had the same problem on holidays. It doesn't conect to their network. Thanks
Posts: 100,508
Topics: 767
Registered: ‎14-01-2013

Re: Sim card

@Joana 

Lithuania is in our Europe zone so it should work well on Pay monthly or PAYG.

https://www.o2.co.uk/shop/international/using-phone-abroad 

You could try manually searching for another network. If that doesn't work you probably have a roaming bar on your account.

You need to contact O2 to check. As you can't call I'll ask @O2Lisa if she can help.

@O2Lisaare you able to check for roaming bars on accounts? If so could you help @Joana?

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 462
Topics: 0
Kudos: 64
Solutions: 16
Registered: ‎08-03-2017

Re: Sim card

Thanks for the tag @Cleoriff smiling

I'll message you privately @Joana and get this looked in to for you

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks Smiley Happy

signature
Posts: 100,508
Topics: 767
Registered: ‎14-01-2013

Re: Sim card

Thanks @O2Lisa thumbsup

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Level 1: Joiner
Posts: 2
Registered: ‎04-01-2021

Re: Sim card

Thank you