Solved: Sim card

Tyrone · ‎30-06-2020

Hi! I purchased a new phone but cant get my sim card out (stuck inside ).. Can I buy a new O2 sim (pay as you go)and transfer my own number, cause i want to keep my existing number.. Cheers!

MI5 · ‎30-06-2020

@Tyrone

Order a free sim here https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

Then do a sim swap when it arrives Guide: Sim Swap: a mini guide 2017 update

or pop into your local store for a new sim for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-06-2020

@Tyrone

Order a free sim here https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

Then do a sim swap when it arrives Guide: Sim Swap: a mini guide 2017 update

or pop into your local store for a new sim for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Tracey · ‎30-06-2020

If you pop into store for a new SIM card you will need a driving licence or passport with you or they cannot do the exchange

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