Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: โ€Ž13-09-2019
Accepted Solution

Sim card

Does my pay as you go sim card expire if i dont top it up regularly.. would I lose my number? Thanks!!

Posts: 101,817
Topics: 549
Solutions: 12,970
Registered: โ€Ž04-04-2012

Re: Sim card


You need to make a chargeable call at lease once every 6 months and top up every 999 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 80,248
Topics: 572
Solutions: 3,844
Registered: โ€Ž04-01-2009

Re: Sim card

You would lose your number unless you do the above as it's recycled. If you go a month over that 6 months you could get the number back but you would need to call customer service who will reregister unless it's been reallocated to someone else.

Level 29: Intuitive
Posts: 4,714
Registered: โ€Ž03-08-2018

Re: Sim card

Hi @David9
This has happened to a friend a very low user was with a different phone company whilst ill, cut off took money left in too ๐Ÿ‘Ž Actually the terms were much worse than O2 .
Changed to o2 after that.
Good luck take care TallTrees