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L80
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

“The information you provided does not match our records”

 

Is the username or password wrong? O2 can’t access my details almost like the account is locked.  

Message 1 of 3
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madasaf1sh
Level 77: Grand Master
  • 11640 Posts
  • 64 Topics
  • 3164 Solutions
Registered:

@L80 

 


We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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L80
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

No one ever seems to get back to me. 

Message 3 of 3
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