27-06-2023 12:34 - edited 27-06-2023 12:35
27-06-2023 12:34 - edited 27-06-2023 12:35
“The information you provided does not match our records”
Is the username or password wrong? O2 can’t access my details almost like the account is locked.
on 27-06-2023 12:48
on 27-06-2023 12:48
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone
on 28-06-2023 09:49
No one ever seems to get back to me.