on 10-12-2018 08:58
Hi, can anyone help...looking to purchase a like new mobile...although it shows in stock as soon as i click to proceed i just get the spinny wheel of doom & doesnt allow me to add to basket? This seems to be the case for all the phones i've clicked on? Its the same whether i use mobile site or desktop.....
on 10-12-2018 09:21
on 10-12-2018 09:29
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 10-12-2018 09:36
Have tried 2 other browsers & same issue.
Tried ringing but on hold for quite a while & gave up (imagine O2 have quite the volume of calls at present!)
No live chat to go onto either, cant see how i can be the only one effected? But seems very tricky to contact the company at the moment
Looks like i'll have to give it up as a bad job & look elsewhere, hope O2 will be able to continue trading knowing they've lost this huge £49 sale
on 10-12-2018 13:42
Hi @JimmyCorrigan, sorry to hear you've not been able to put an order through on the website yet - I can imagine you're very excited to get your hands on the new device! This is being looked into as we speak, and if I receive any further updates I'll share them with here
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