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Sent texts arriving as infomessage and not from my number

YJS
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When I sent text to contacts it arrives to them as being from 'infomessage' and not from my number and  they are unable to reply (sending message fails) 

 

I have removed the SIM and restarted phone and they have removed /re added my contact details on their phone  - no joy - texts from me still showing as being from infomessage on their phone. 

 

I have a payg mobile 

Any help appreciated 

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jonsie
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Open message settings and look at the settings. Turn off message bulletins or message headers.

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YJS
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Hi thanks for replying. Can't find anything like that in my phone menu - I've an Nokia 2720 Fold. (old tech I know)!

Message 3 of 6
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MI5
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@YJS 

Is there a character set option?

If so, choose unicode. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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YJS
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Where might I find that? I'm 90 so bear with me 

 

Message 5 of 6
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MI5
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In message settings @YJS 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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