Security password

[SafariBundu]

Hi. My ex girlfriend has a habit of hacking my phone by saying its been lost or stolen and then gets my phone and sim blocked. I want to set up a password so when she tries calling 02 she has to give my password before anyone will even listen to her. How do I do this please?

[MI5]

@SafariBundu 

You can set a security password in your MyO2.

[Cleoriff · Accepted solution]

@SafariBundu 

What an awful thing for her to do. Bordering on harrassment and fraudulent.

As well as setting a security password, I would be phoning O2 and having something put on your record about her activity.

All numbers to call are in this guide Guide: Coronavirus Community Help and Support 

Best one to call is 0800 587 4005.

[SafariBundu]

Thank you. Where and how? I don't see the option

[SafariBundu]

Hi. Thank you. I just phoned 02 on the number you provided and was given some helpful advice re: her fraudulent and harassing activity

[MI5]

@SafariBundu 

It's in the section called "manage my details"

[Cleoriff]

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@SafariBundu wrote:
Hi. Thank you. I just phoned 02 on the number you provided and was given some helpful advice re: her fraudulent and harassing activity

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Good to hear @SafariBundu