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Scam

alansel
Level 1: Joiner
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I have a PAYG account and had someone phoning from a number purporting to be in Scotland asking if I'd like a discounted offer on my bill and that a 'senior supervisor' would call back on an 'official O2 number' which she did. She seemed to have a lot of information about me - my mother's maiden name, email address, address, monthly bill date, monthly amount and that it was a PAYG account and offered to reduce my monthly payment by around half. She then wanted my bank details so I said I did not wish to give that and wanted the information sent to me. She said that would come later and she would call me back and I could meanwhile check the phone number was a valid O2 one. obviously I couldn't anyway but she rang back and I refused to give any info and terminated the call. Just to let others know to be wary - that O2 would never require confirmation of this level of info. or require bank details to be supplied (in any case they already have mine!). 

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Enlli
Level 68: Extraordinaire
  • 8478 Posts
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Well known scam

But thanks for the info

Change your log in details  especially memorable data.

Phishing, Smishing & Scams. Latest info & advice. 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 68: Extraordinaire
  • 8478 Posts
  • 60 Topics
  • 1747 Solutions
Registered:

Well known scam

But thanks for the info

Change your log in details  especially memorable data.

Phishing, Smishing & Scams. Latest info & advice. 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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TallTrees
Level 51: Absolutely Fabulous 
  • 11728 Posts
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Hello @alansel 

Welcome to the o2 Community forum 

Thank you always be ultra cautious 

Info from the community here

Phishing, Smishing & Scams. Latest info & advice. 



HAPPINESS IS BEE SHAPED

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