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Scam text message

hanpole
Level 1: Joiner
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Just received a message stating the following:

O2:We were unable to process your latest bill. In order to avoid fees, update your billing information via:

The number it appears as is 07934125490

Message 1 of 10
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TallTrees
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Huge amount of these scams @hanpole 

Don't open link and delete it and block number 

Welcome to the o2 community forum 

Take care



HAPPINESS IS BEE SHAPED

Message 2 of 10
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TallTrees
Level 51: Absolutely Fabulous 
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I have asked yo have th8scam li l removed for safety reasons @hanpole 



HAPPINESS IS BEE SHAPED

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Cleoriff
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Hi @hanpole 

 

Its a scam. Has been reported frequently on here. O2 are looking into it. Don't click on any links and send the text to 7726

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice 

 

Reporting a scam email, text or call

Some scams might pretend to be from O2, or from an organisation you already deal with. It's important that we see examples of phishing emails, texts and websites so we can investigate and shut down scammers. To report a suspicious email, text or website:

  • forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender

Veritas Numquam Perit

Girl in a jacket
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Bambino
Level 86: Prestigious
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@hanpole 

As well as reporting the scam text, block the number and any other numbers that arrive with a similar text:

https://www.androidauthority.com/how-to-block-a-phone-number-246484/

 

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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S_Afzal
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I got a text too and I opened it thinking it was o2. I didn't give any details. Would my account be hacked now?
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jonsie
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S_Afzal
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Ok thank you. X
Message 8 of 10
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CoxyCola71
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Just received text today asking for the same thing regarding my account but on a different telephone number  447584423503 have forwarded in to  7726

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MI5
Level 94: Supreme
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The number changes daily @CoxyCola71 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 10
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