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Scam text message

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DerAlex
Level 1: Joiner
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on ‎16-12-2019 19:35

on ‎16-12-2019 19:35

Does O2 send texts from 07562 001640? I received a text saying my latest bill couldn't be processed; but I'm PAYG. Thanks
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jonsie
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on ‎16-12-2019 19:42

on ‎16-12-2019 19:42

It's a scam, just delete the text. This is being reported quite a few times on here. Don't open any links.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
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on ‎16-12-2019 19:42

on ‎16-12-2019 19:42

It's a scam, just delete the text. This is being reported quite a few times on here. Don't open any links.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎16-12-2019 20:04

on ‎16-12-2019 20:04

Surely the fact that you don't have a bill would give it away?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎16-12-2019 22:05

on ‎16-12-2019 22:05

@MI5 wrote:
Surely the fact that you don't have a bill would give it away?

Quite, but of course the scammers don't know that. It's just an O2 phone number to them rage

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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TallTrees
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on ‎17-12-2019 08:22

on ‎17-12-2019 08:22

Hello @DerAlex 

 

Well done popping in here to check out possible scams.  It is absolutely terrible that these despicable scammers are trying to get people to give personal information. 

 

Always stay on guard even though you are on PAYGO.   

 

Best wishes stay safe and welcome to the o2 community forum -- TALLTREES Welcome



HAPPINESS IS BEE SHAPED

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DerAlex
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on ‎28-12-2019 17:01

on ‎28-12-2019 17:01

Thank you for your help
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jonsie
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on ‎28-12-2019 19:48

on ‎28-12-2019 19:48

You're very welcome smiling

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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