This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Scam text message

Go to solution
DerAlex
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎16-12-2019 19:35

on ‎16-12-2019 19:35

Does O2 send texts from 07562 001640? I received a text saying my latest bill couldn't be processed; but I'm PAYG. Thanks
Message 1 of 7
1,848 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
jonsie
Level 94: Supreme
  • 96099 Posts
  • 612 Topics
  • 7176 Solutions
Registered:

on ‎16-12-2019 19:42

on ‎16-12-2019 19:42

It's a scam, just delete the text. This is being reported quite a few times on here. Don't open any links.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


View solution in original post

Message 2 of 7
1,838 Views
0 Kudos
6 REPLIES 6

Go to solution
jonsie
Level 94: Supreme
  • 96099 Posts
  • 612 Topics
  • 7176 Solutions
Registered:

on ‎16-12-2019 19:42

on ‎16-12-2019 19:42

It's a scam, just delete the text. This is being reported quite a few times on here. Don't open any links.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 7
1,839 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 152306 Posts
  • 651 Topics
  • 29055 Solutions
Registered:

on ‎16-12-2019 20:04

on ‎16-12-2019 20:04

Surely the fact that you don't have a bill would give it away?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 7
1,823 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 96099 Posts
  • 612 Topics
  • 7176 Solutions
Registered:

on ‎16-12-2019 22:05

on ‎16-12-2019 22:05

@MI5 wrote:
Surely the fact that you don't have a bill would give it away?

Quite, but of course the scammers don't know that. It's just an O2 phone number to them rage

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 4 of 7
1,773 Views
0 Kudos

Go to solution
TallTrees
Level 52: Innovator
  • 13264 Posts
  • 120 Topics
  • 408 Solutions
Registered:

on ‎17-12-2019 08:22

on ‎17-12-2019 08:22

Hello @DerAlex 

 

Well done popping in here to check out possible scams.  It is absolutely terrible that these despicable scammers are trying to get people to give personal information. 

 

Always stay on guard even though you are on PAYGO.   

 

Best wishes stay safe and welcome to the o2 community forum -- TALLTREES Welcome



HAPPINESS IS BEE SHAPED

Message 5 of 7
1,699 Views
0 Kudos

Go to solution
DerAlex
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎28-12-2019 17:01

on ‎28-12-2019 17:01

Thank you for your help
Message 6 of 7
1,626 Views

Go to solution
jonsie
Level 94: Supreme
In response to DerAlex
  • 96099 Posts
  • 612 Topics
  • 7176 Solutions
Registered:

on ‎28-12-2019 19:48

on ‎28-12-2019 19:48

You're very welcome smiling

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 7 of 7
1,608 Views
0 Kudos
Top