Samsung Tab S7Plus 5g

[BrianBurdis]

Hi all

I am a potential new customer and I ordered a Samsung Tab S7Plus 5g (Mystic Black) on Thursday 20th Jan 2022.  The page said it was in stock, which was a suprise an you cant get mystic Black anywhere, and that "Order by midnight for free next-working-day home delivery"  so I expected to get this Friday but nothing turned up.

I paid £100 upfront and received the usual contracts ect and an order number.  There's nothing in my o2 and I tried to start a chat to see what's is happening but that does not appear to be working.  Is there anyone from O2 here that can advice?

Bit of a disappointing start for a new customer so far

[Cleoriff · Accepted solution]

Hi @BrianBurdis 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255