SIM card not working

[Billie1]

Hello, I got an upgrade and I wanted to put a pay as you go SIM card in my old phone and the SIM card isn’t  working

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this