SCAMMED BY O2 50GB TEXT OFFER

[giffgaff007]

TEXT MESSAGE RECIVED FROM O2 TELLING ME IF I TOP UP AND RENEW MY BUNDLE I WILL RECIVE 50GB CALLED O2 INDIA 3 TIMES TODAY AND PHONE PUT DOWN ON ME 3 TIMES 

[MI5]

@giffgaff007 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

[giffgaff007]

Thank You

[Spenny]

@giffgaff007 Put down on you before you had a chance to say anything? Were you calling a number that was in the text message ?

If you are trying to report that you got a text message that seems scammy, have a look at this page on scams https://community.o2.co.uk/t5/Welcome-News/Scam-Alert-Vishing-Smishing-amp-Phishing-Megaguide/td-p/1...

[giffgaff007]

4444 was the number i called it was genuine cause they put 7gb on  i called to ask wheres my 50 as promised and bang cut off . im still calling them now hands free for the th time today 

[giffgaff007]

trying to upload screen shot of text message  but dont see it showing on this thread

[Spenny]

@giffgaff007 I'd do as @MI5 suggested and contact O2 via socials then there is no phone to put down on you.

[MI5]

@giffgaff007 

Sometimes it's a virtual credit which gets used before your allowances and sometimes it's added as a bolt on.

No way of guessing which one applies to this offer.

See if your data allowance decreases when you use it. If not, it's using the 50gb "virtual" credit.

Guide: Where is my discount or Extra Data?