cancel
Showing results for 
Search instead for 
Did you mean: 

Rollover plan that is more than monthly

JGreen56565656
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am travelling and will not use the phone for 6 months, but want to keep it active in case any texts etc.  what plan is available for rollover more than 1 month?

Message 1 of 5
526 Views
4 REPLIES 4

Bambino
Level 86: Prestigious
  • 24292 Posts
  • 1056 Topics
  • 3816 Solutions
Registered:

MI5
Level 94: Supreme
  • 151194 Posts
  • 647 Topics
  • 28808 Solutions
Registered:

@JGreen56565656 

Any PAYG sim will stay active to receive texts for more than a month, but you won't be able to call or text out.

A top up is required at least once every 6 months or the sim will be disconnected.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
494 Views

Oxonian
Level 36: Perceptive
  • 10724 Posts
  • 268 Topics
  • 33 Solutions
Registered:

@MI5 

 

Is the requirement to top-up every six months to avoid PAYG disconnection a recent change ? There are lots of posts on this forum that suggest otherwise, such as :-

 

"You just need to make a chargeable call every 6 months and top up every 999 days" : @MI5 

 

"....thats all, no extra top ups required" : @madasaf1sh  

 

Meanwhile, the O2 FAQs currently say :-

 

"Do Pay As You Go SIMs expire?"

"As long as you carry out a chargeable activity on your Pay As You Go sim at least once every six months, it won't expire, and your phone number will remain active".

 

The latter is at :-

 

Pay As You Go SIM Card Deals & Offers | Sale Now On (o2.co.uk)

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

 

I am not suggesting that you guidance is incorrect but there does seem to be a lot of inconsistency in this area. 

 

 

 

Message 4 of 5
481 Views

MI5
Level 94: Supreme
  • 151194 Posts
  • 647 Topics
  • 28808 Solutions
Registered:

It depends on the tariff.

Bundles require a top up, classic sims need a chargeable call.

Knowledge gained through experience rather than blindly copying previous answers.

Plus, as O2 want to maximise profit from a non viable system, they will say anything to persuade customers to add money.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
479 Views