Rolling plan - has not renewed

[ALF1]

My rolling plan that I have had for over a year has not renewed despite O2 sending a text to say payment would be taken. I have lost all the data I had that should have rolled over & only realised my phone didn’t work when away from home - no notification. This has happened before to my daughter with her rolling plan too. 

[Enlli]

I'm afraid you will need to contact O2

Many people in your position

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)