Rolling Plan

[Henry1978]

Hi,

I got an O2 sim and set up a rolling plan on 24th July, all working OK and can see it on MyO2.

Just received a text to say it is ending on 24th August and I'll be switched to PAYG standard tariff.

Checked MyO2 and it says I am on the rolling plan but under status says it will be removed on 26th August so I'm slightly concerned/confused.

Amy ideas please?

[madasaf1sh · Accepted solution]

@Henry1978 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 4445 from your o2 phone