Rolling Plan waiting activation.

[PedroTM]

After they took my payment and deactivated the plan, they're now sending a text message saying they'll charge me £2 for today's data? I'm determined to switch providers... This is the second time this has happened.

[pgn]

Reach out to O2 via Instagram @PedroTM - link is in  here:  https://www.o2.co.uk/abouto2/social-media

Also check your card is correctly registered for Rolling Plan payments in your MyO2 (app or web version here:   https://www.o2.co.uk/myvmo2

Good luck.