cancel
Showing results for 
Search instead for 
Did you mean: 

Roaming not working in Spain

Woknet
Level 1: Joiner
  • 13 Posts
  • 2 Topics
  • 0 Solutions
Registered:
New to O2 just arrived in Spain but roaming is not working, any advice most welcome
Message 1 of 21
2,589 Views
20 REPLIES 20

Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

What phone have you got @Woknet ?

If an iPhone, then change your APN to"mobile.o2.co.uk" if you are pay monthly or payandgo.o2.co.uk if you are PAYG

If any other phone, then you may have a Roaming Bar applied. You need to contact O2 to have it removed All numbers including Skype are in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 21
1,765 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Woknet 

Not usually any problems with PAYG but try manually searching for different networks.

Simply rebooting the phone can help too.

If nothing works, contact O2 to check for roaming bars Guide: Coronavirus Community Help and Support (Numbers to try).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 21
1,763 Views

Woknet
Level 1: Joiner
  • 13 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Thanks, I tried that but no Luck
Message 4 of 21
1,753 Views

Woknet
Level 1: Joiner
  • 13 Posts
  • 2 Topics
  • 0 Solutions
Registered:
What’s the best way to contact O2?
Message 5 of 21
1,749 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

You'll need to call O2 @Woknet 

All numbers and methods in this link Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 21
1,746 Views

Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Woknet 

All given in the link I posted above.

Veritas Numquam Perit

Girl in a jacket
Message 7 of 21
1,740 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Me too but strangely missed.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 21
1,732 Views

Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

rolling_eyes

Veritas Numquam Perit

Girl in a jacket
Message 9 of 21
1,724 Views

Woknet
Level 1: Joiner
  • 13 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hi, have tried that but still not working spent 10 days so far calling customer services but still not working!
Message 10 of 21
1,639 Views